Privacy Policy

Who We Are

Flownize is a platform designed to [describe purpose, e.g., "simplify project management, event discovery, or collaboration for users and organizations"]. Our services are accessible via mobile application ("the App") and our website ("the Web Platform").

What Information We Collect

1. Information You Provide to Us: Account Information (name, email, phone, username, password, profile photo), user content (project descriptions, comments, uploads, event details), and communication (messages, feedback, support requests).
2. Information Collected Automatically: Usage data (device, browser, OS, IP, logs, pages viewed, interactions), cookies & similar technologies.
3. Information from Third Parties: If you log in with a third-party service (Google, Apple, Facebook), we receive basic profile data from those services.

How We Use Your Information

• Provide and operate the Flownize platform
• Create and manage your account
• Enable platform features and personalization
• Improve and develop our services
• Respond to your inquiries and provide support
• Send important notices and updates
• Ensure platform security and prevent misuse
• Comply with legal obligations
• We will not use your data for any other purpose without your explicit consent.

Legal Basis for Processing

• Contractual necessity: To deliver the Service.
• Legitimate interests: To improve and secure the platform.
• Consent: For marketing communications or optional features.
• Legal obligations: To comply with laws and regulations.

Sharing Your Information

• Service providers: For platform hosting, analytics, customer support, and similar necessary functions (all under strict confidentiality).
• Legal authorities: If required by law or to protect our rights.
• With your consent: When you choose to share or connect with external services.
• We never sell your personal data to third parties.

International Data Transfers

If your information is transferred outside the European Economic Area (EEA), we ensure adequate safeguards as required by law (e.g., Standard Contractual Clauses).

Data Retention

We retain your personal data only as long as necessary for the purposes set out above, or as required by law. You can request deletion of your account and associated data at any time (see Section 9).

Your Rights

• Access your data and receive a copy
• Correct or update your information
• Delete your account ("right to be forgotten")
• Restrict or object to certain processing
• Withdraw your consent (where applicable)
• Data portability (receive your data in a structured format)
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at [Contact Email].

Security

We use industry-standard measures to protect your information (encryption, secure servers, access controls). However, no method is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Flownize is not intended for children under 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes by email or via the app/web platform. The latest version is always available on our website.